They may be young, but theyâve got drive and enthusiasm to spare. They grew up juggling after-school activities with busy social lives. Theyâve got iPods and cell phones locked to their hip. Theyâve been raised to achieve and are motivated to make an impact on the world around them. And whether youâre a âBoomerâ nearing retirement or a âGen Xerâ making your way up the corporate ladder, youâd best make room. The millennials are coming to a workplace near you. Born in the 1980s and early 1990s, the millennial generation â or âgeneration Yâ as itâs often called â is making its way through universities and out into the labour market in numbers unseen since the baby boom came of age. Instead of fighting for jobs, as was the experience of graduates in years past, thereâs a good chance that the jobs will be fighting for them.
âYou have to take business cycles into account, of course,â qualifies Jim McNiven, a retired professor with the School of Public Administration. âBut over the long term â seven, eight, 10 years â there will be real competition for these people, which is totally different than in the past.â
The reason: a labour shortage that has significant implications for Canadaâs economy. Like most developed countries, Canadaâs birth rate is below replacement. âThis may be the first year where more people end up leaving the workforce than entering it,â Dr. McNiven points out.
Heâs crunched the numbers and concludes Nova Scotia will likely run out of available labour needed to continue its current rate of economic growth in 2015, a mere seven years away. This âzero pointâ varies across the country â Quebec and Ontario will likely hit it sooner, the Prairie provinces later â but itâs a national problem.
The possible solutions to this looming crisisâwhich include encouraging immigration, raising participation rates and increasing productivity â donât preclude the role millennials will play in the changing economy. Employers desperate for talent will be working hard to recruit millennials into key roles alongside up to three other generations of workers.
This poses challenges for employers and employees alike. Kirby Nickerson graduated two years ago from Engineering and had the opportunity to stay in Nova Scotia to work with Michelin. While his various co-op experiences prepared him well for his technicianâs job, there was a learning curve when it came to integrating with coworkers significantly older and more experienced than him.
âAs a young engineer coming in, it took a fair amount of time to prove myself,â he says. âIâm here to help and improve the company, sure, but I also know that thereâs a lot to be gained in learning from my coworkersâ experience.â
Companies are working hard to figure out strategies to best integrate millennials like Mr. Nickerson into their workforces, explains Adwoa K. Buahene. Sheâs a managing partner with n-gen, a performance consulting company, and the co-author of the book Loyalty Unplugged: How to Get, Keep & Grow All Four Generations (Xlibris Corporation). Ms. Buahene expects that millennials will ârevolutionizeâ the way we work as organizations shift their culture to meet new employees halfway.
âWeâre learning that they can afford to be choosy about who they come on board with and who offers them the best fit from a work-life balance perspective,â says Gail Seipp, a ±«Óătv graduate who now manages on-campus recruiting for Frito Lay Canada. Her company now offers a flexible work-life balance policy that tries to find solutions benefiting both employee and employer. âIf an employee suggests an idea on how Frito-Lay can improve his or her work-life balance, we work to support the employee to make it happen.â
âCompanies are looking at their people practices and saying, âDo we really tap into the motivations, behaviours and expectations of all four generations?ââ says Ms. Buahene. âTheyâre also changing their recruitment and hiring practices accordingly.â
This competition for tomorrowâs talent means the days of relying on a job ad alone to attract students are numbered. âItâs not enough,â says Laura Addicott, director of ±«Óătvâs Career Services Centre. âItâs still very integral, but itâs just the mechanism by which the final connection is made. The rest of the process has to be relationship building.â
Facilitating relationships between students and employers is increasingly central to the Career Services Centreâs mandate. In her decade with the office formerly known as the Student Employment Centre, Ms. Addicott has seen dramatic changes in how companies and organizations are working to recruit university students.
âWe had to do a lot more work in those days to encourage people to recruit students from ±«Óătv, and Iâm sure my colleagues across the country would say the same thing,â she says. âToday, their tactics are changing. The quality of the production material and its messaging is dramatically improving. Theyâre trying to understand their audience, give them what they want, and are working through units like ours to reach them better.â
In the 21st century, universities like ±«Óătv are a magnet for corporate, government and nonprofit recruitment. During this past academic year, 215 organizations presented at campus-wide career fairs, 180 employers participated in other career activities on campus and over 15,000 jobs were posted to the Career Services Centreâs website.
One of the most successful employer information sessions this past year was organized by Health Canada, attracting nearly 100 students to learn about job opportunities for BSc graduates. Its hook: joining senior management representatives were comedians from the Second City comedy troupe, adding a lighter touch to the government departmentâs pitch.
âSending a bunch of 45- or 50-year-olds in suits by themselves to talk to students is probably not a winning approach in hiring new recruits,â acknowledges Health Canadaâs Cathy Peters, who managed the national recruitment drive. âItâs a new way of promoting ourselves that is a little more natural, fun and upbeat, while still getting our message across about what we do and why it matters.â
Priya Verma was one of the students hired in that recruitment drive and she is moving to Ottawa to work as a scientific regulator. Health Canada is a good fit for her ambitions: she wants no less than to play a major role in shaping national and international health policy in the future. When talking to prospective employers, sheâs looking for a sense of what she can contribute and how the organization can help her achieve her goals.
âI want to know that, as a new graduate, Iâm not going just to be getting someoneâs coffee or being somebodyâs assistant, but actually be valued for my information and my capacity to contribute,â she explains. âI need to know what my opportunities are going to be.â
Interactions with employers arenât limited to job fairs and information sessions. For Toks Bakinson, who graduated this spring with her MBA, the term âelevator pitchâ took on a whole new meaning when a casual conversation with a recruiter traveling on the Rowe building elevator made an impression. It led to her current job in Calgary as a financial analyst with Imperial Oil.
âI was just casually chatting and he turned out to be an employer!â she laughs as she recalls her conversation.
Ms. Bakinson, like many of her peers, has big plans: she wants to travel and hopefully work for an international non-profit organization. But she sees her new position as an ideal launching point for her career. âThe thing about having a plan is flexibility,â she says. âItâs actually written in sand, and can even be washed away at times. But it helps me focus, knowing that I have an outline.â
In many ways, Ms. Bakinson has mapped out the ideal roadmap for the millennial generation, one that balances between planning ahead and embracing opportunity.
âThereâs so much choice available today,â concludes Ms. Addicott. âItâs not the struggle it may have been in the past for some generations, and it isnât the narrow path that people may have taken or have seen to take in the past. When thereâs so much choice, why not try to explore? Graduates can turn their goals into reality â the opportunity is out there in todayâs market.â
Don Christie with ±«Óătv's Career Services Centre assisted with research on this article.