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Process Improvement Basics

Posted by Human Resources on March 28, 2018

Under the , Resource & Process Management, faculty and staff are expected to demonstrate these actions:

·         use resources efficiently and appropriately

·         seek process improvements

·         support process improvements and resource optimization

In this 23 minute video, , you will be introduced to basic process improvement approaches. Included are four tools: 5S Process, Hoshin Kanri, Jidoka and Standard Work. These tools can assist in streamlining, problem solving and finding ways to eliminate waste.  Once you gain this overview more detailed Skillsoft courses are available on process improvement processes and implementation.

Note:  If you have misplaced your Skillsoft specific log in information please go to  and use the “forgot your user ID” link. Please note that Skillsoft uses your Net ID email address (e.g. st542532@dal.ca).  If you have never accessed Skillsoft before use Welcome or welcome as your password (it may be case sensitive depending on when you were entered into the system).  If you have customized your password and forget what it is use the “forgot your password” link to set a new one.ĚýĚý If you need further support please contact talent.management@dal.ca.